Customer contact info - Credit Card.


In dire need of doing a balance transfer or looking for a hand managing your Virgin Credit Card account? Contact our pro team of people helpers.

Report a lost or stolen card.


Don't panic. Call 1800 080 000 straight away, any time. If you’re not in Australia, ring +61 2 9374 7685.

Phone, email and postal address.



Want to do something online?


Log into your credit card account, or visit the Virgin Credit Card website.

Want to make a repayment? Read more here.

Virgin Money Mates Rates - Make other points pointless

Shopping rewards.


  • No schemes, no points - just rewards for using your Virgin Credit Card. You'll find bargain shopping and holiday deals at our Mates Rates™ locations.