Virgin Money Credit Cards - Using your card: Getting started | Set up your Online Account

Set-up your Account

Go to http://my.virginmoney.com.au, select ‘Register’ and follow the prompts to set-up your online account.

Virgin Money Credit Cards - Using your card: Getting started | Set up your PIN

Download the app

Download the Virgin Money app from the App Store or from Google Play using the links below.

Get it on the App storeGet it on Google Play

Virgin Money Credit Cards - Using your card: Getting started | Set up your PIN

Add your credit card

Open the app, select the Existing Customer option, enter your mobile number linked to your Virgin Money credit card and follow the prompts to add your credit card details.

If you’re an Additional Cardholder we’ll need to have your mobile number on file prior to you being able to set up your online account. Give our Customer Care Team a call on 13 37 39 and once we have your mobile number listed, you can then go ahead and set up your online account as shown above.

A little house keeping

Once you’re set up, log in to verify we’ve got all of the right information:

Via the app

  • Verify your contact details
    Log in to the app > Profile > My details

Via Virgin Money Online

  • Set your eStatement password
    Go to Services > My profile > E-Statements and E-Notices > Register / Manage your eStatement & eNotice > Edit
  • Velocity Membership Number
    If you have a Rewards credit card, do we have your Velocity Membership number?
    Go to Rewards & Offers > Rewards Home > Modify Details
  • Additional Cardholder
    If you’d like to add an Additional Cardholder - go to Services > Card Services > Apply for new card
Virgin Money Credit Cards - All about your card

All about your card

To learn how to get the most out of your credit card head to Using your Credit Card

Virgin Money Credit Cards - FAQs

FAQs

You can also find useful information about managing your account in FAQ's. Find out more

 

Virgin Money Credit Cards - Need to contact us?

Need to contact us?

If you need help along the way give our customer care team a call on
13 37 39 They're available 24x7. 

Anytime, anywhere

Take charge of your Virgin Money credit card wherever you are, with the new Virgin Money app.

Find out more