Virgin Money Credit Cards - Using your card: Getting started | Set up your Online Account

Set-up your Account

Go to http://my.virginmoney.com.au, select ‘Register’ and follow the prompts to set-up your online account.

Virgin Money Credit Cards - Using your card: Getting started | Set up your PIN

Activate your Credit Card

Once registered, log in and go to; Services > My Profile > Card Activation to activate your new credit card

Virgin Money Credit Cards - Using your card: Getting started | Set up your PIN

Set up your PIN

Go to: Services > My Profile > Change ATM PIN to select your PIN.
To change your PIN, you do not need to know your current PIN.

If you’re an Additional Cardholder we’ll need to have your mobile number on file prior to you being able to set up your online account. Give our Customer Care Team a call on 13 37 39 and once we have your mobile number listed, you can then go ahead and set up your online account as shown above.

A little house keeping

Once you’ve set-up your Virgin Money Online account, log in to verify we’ve got all of the right information:

  • Verify your contact details
    Go to: Services > My Profile > My Contact Details
  • Set your eStatement password
    Go to: Services > My Profile > Statements
  • Velocity Membership Number
    If you have a Rewards card, do we have your Velocity Membership number?
    Go to Rewards and Offers > Rewards Home > Modify Details
  • Additional Cardholder
    If you’d like to request an Additional Cardholder, Go to: Services > Card Services > Apply for new card
Virgin Money Credit Cards - All about your card

All about your card

To learn how to get the most out of your credit card head to Using your Credit Card

Virgin Money Credit Cards - FAQs

FAQs

You can also find useful information about managing your account in FAQ's. Find out more

 

Virgin Money Credit Cards - Need to contact us?

Need to contact us?

If you need help along the way give our customer care team a call on
13 37 39 They're available 24x7.