PRIVACY AND SECURITY

Types of Scams

Transact with care and be scam aware.{sub-heading}

Click the red drop-down arrows to read about different types of scams. If you are concerned that you or someone you know has fallen victim to fraud or scams, you can call our local Customer Contact Centre team on 13 81 51 (8am to 8pm Monday-Friday, 9am to 5pm Saturday (AEST) and closed National Public Holidays).

Buying & Selling Scam

What is it?

A scammer poses as a genuine buyer or seller in an attempt to obtain your money or your goods and services. This can occur on fake websites, classified pages or social media sites.

Scammers as sellers: The scammer poses as a genuine seller of goods on common for-sale platforms. Goods often include pets, motorised vehicles and electronic goods. Following payment, the person often ceases all contact and does not exchange your goods.

Business Email Compromise Scam

What is it?

A business email compromise is where a cybercriminal breaches or impersonates the email account of an organisation or staff member. The offender impersonates the business through tricking the recipient of the email into sending money into a fraudulent account.

Romance Scam

What is it?

Romance scams seek to form a close bond, playing on emotions and building trust, in order to steal money or commit financial fraud on a victim’s behalf.

What to look out for?

  • Contact will often occur on dating websites, messenger apps or social media.
  • Rapid declarations of love and affection.
  • Inability to meet in person - scammers often claim to be overseas or travelling.
  • Claims of financial stress, hardship or emotional trauma.

Investment Scam

What is it?

Investment scams target an individual’s personal wealth by convincing them to invest in fake schemes and companies.

These investments offer opportunities with high returns, low risk and ‘get-rich-quick’ incentives.

Threat & Penalty Scam

What is it?

A threat and penalty scam is where the scammer threatens you with harm, arrest or legal action in an attempt to extort funds.

These cybercriminals often impersonate legitimate government or law enforcement agencies.

Unexpected Money Scam

What is it?

In an unexpected money scam, a scammer poses as a person or entity that requests an up-front payment or an individual’s personal information in order for them to claim a large and unexpected sum of money.