Renters Insurance

Cover for the valuables and belongings you can’t go without while you’re renting.{sub-heading}

Renting? We’re here to help

From your furniture, rug and appliances, to your BBQ and even your clothes, shoes and handbags – accidents happen. Our cover and extras can help repair and replace your contents up to the policy limits.

Summary of benefits

Highlights of our contents cover{sub-heading}

Natural disaster damage

Your eligible contents are insured for loss or damage caused by storms, lightning, hail, fires, floods and water runoff.

Theft or vandalism

Cover for the cost of replacing eligible stolen or vandalised contents with brand new ones.

New for old

Cover for the cost of replacing eligible contents lost or damaged in an insured event with new ones.

Flatmates

Split the bills, and your insurance. Add flatmates to your policy to have their contents covered too.

Home office

Cover for eligible loss or damage to your home office equipment up to $20,000.

Water damage

If your contents are damaged by water (eg. due to liquid escaping from a washing machine), there's cover to repair or replace them.

In transit

If your contents are lost or damaged by fire, flood or a road accident while in transit to your new home, know you're insured.

Visitor contents

If you have friends and family staying over, we can also cover their belongings for up to $500.

Counselling services

After an insured event, there's cover for counselling services with a registered practitioner (up to 6 sessions, $1500 in total).

Optional benefits

Extra cover you can add to your policy{sub-heading}

Accidental damage

Cover for damage or loss to your eligible contents due to an accidental event that occurred at home.

Mobile phones

Keep connected with cover for lost or damaged mobile phones up to the agreed sum insured.

Individual items

Extra protection for your most valuable items that goes beyond your included contents cover.

Small business

Cover for eligible lost or damaged equipment or stock used to run your small business up to $20,000.

Away from home

Cover for your eligible contents when you’re on the move anywhere in Australia and New Zealand.

Motor burnout

Repair or replacement for the burnout of electric motors in appliances up to 10 years old.

These are only some of the highlights and benefits of our cover for renters. Limits, conditions and exclusions apply. Please refer to the PDS{external-link} for more information.

Claim anytime, anywhere

Some claims can’t wait. Make a claim online anytime and our claims team will be ready to support you.{sub-heading}

Frequently asked questions

See all FAQs{small-button, external-link}

What is renters insurance, and why is it important?

Renters insurance can cover the contents within a home, including your eligible valuable belongings following an insured event. This includes cover for loss or damage from severe weather events such as cyclones, floods, storms and bushfires. Renters insurance can also help protect against things like theft, malicious damage and legal liability.

What am I covered for?

Renters insurance covers your contents against loss or damage as a result of an insured event. For a full list of the insured events we cover, please refer to our PDS{external-link}.

My contents aren’t worth that much. What is the point in having insurance cover?

Consider the cost of replacing all of your items if something happened to them, rather than their current value. In the event of a claim, and if you need to replace all your items, you may not have the money available to do so. This is why some customers choose to have contents insurance.

What insurance should I get if I am a tenant?

We offer smart insurance for renters that aims to be as flexible as your living situation. Working from home, living with a flatmate, moving house, it's all good. With our cover and extras, we can help protect your contents from events like storms, theft, and accidents – even when you take eligible items out on the town (see optional cover for items insured away from home).

How much should I insure my contents for?

We aren't able to provide you with advice on the replacement costs of your contents or how much to insure it for. Instead, we use the information you give us and data sourced from third parties to provide an estimate.

It's your responsibility to ensure that your contents sum insured is right for you and your needs. Your contents sum insured should include items such as fixtures and fittings (eg. carpet, blinds, curtains) that you own, furniture, electrical goods, and all personal items. Items of value that you want to list on your Certificate of Insurance – such as jewellery, media or artworks – should also be included in the overall sum insured.

You can use a contents calculator{external-link} to determine independently an appropriate sum insured for your needs, which you can then compare to the estimate provided by us during your quote.