Contact Us - Virgin Saver

This page gives you contact info for our Virgin Saver account.

There’s also our FAQ section that may help answer a question or two.

Please note that we are no longer taking new applications for Virgin Saver accounts. 
Existing Virgin Saver customers can manage their account online 24 hours a day, 7 days a week.


Existing customers
Our Customer Care Team is available
24 hours a day, 7 days a week
13 37 39
If you're calling from overseas +61 2 8288 2222
Email us your feedback or ask a question
To send a Cheque Deposit to your Virgin Saver

Virgin Money
PO Box 3483
Sydney NSW 2001

To send a written complaint

Virgin Money Customer Advocacy Unit
GPO Box 5208
Sydney NSW 2001

Accessibility services
National Relay Service
Internet Relay Users iprelay website and 
request +61 2 8288 8888
Telephone Typewriter (TTY) Users Call 133 677 and 
request +61 2 8288 8888