Anytime, Anywhere

View your Virgin Money transaction, savings, credit card accounts and extraordinary rewards, all in the one spot – wherever you are.

Making money fitness fun

We’ll be your virtual cheer squad sending you clever insights and real-time alerts.

Ready, set, spend!

No need to wait to start spending on your Go Account. Start using your digital wallet straight away with Apple Pay7, Samsung Pay8 and Google Pay9.

Pay Instantly

Your friends will thank you when you pay them back instantly with Osko and PayID. You can also set up regular payments and pay your bills with BPAY.

Better money habits

Track your spending with auto spend categorisation, create spend tags, set budgets and see upcoming bills – all to help you manage your money better.

In-app support

We’re never far away with our dedicated in-app customer service chat.

Rewards3

Get red hot partner offers, check your points balance and points history, book hotels and use your points how you want - whenever you want.



Like the idea of a rewarding everyday bank account?

Check out these products or compare our accounts.


FAQs

Still have some questions? Let’s see if we can answer them for you now.

  • Do I need to pay for the Virgin Money app?

    Nope. You can download the app and apply for an account in minutes and you won’t pay a cent! We also have no monthly fees on our transaction or savings accounts. Because why should you? Explore our products here.

  • Is it safe to use a mobile banking app?

    Yes. Keeping your money and data secure is our number one priority. We’ve packed the app with security features, including fingerprint, face or iris recognition technology, so you can be confident your money is in safe hands.

  • How do I download the app?

    It’s easy, just like banking apps should be. You can download it for free from Google Play or the App Store. After you’ve downloaded it to your device, applied for your preferred account and completed your profile, you’re on your way. 

  • Who can use the Virgin Money app?

    At this stage, our new banking app is available for our everyday transaction account customers, savings account customers (excluding Virgin Saver customers) and credit card customers. If you hold one of our other products you will continue to be serviced as you are now.

  • How do I opt out of in-app surveys?

    Your feedback helps us improve the product and customer experience.  If you wish to opt-out of any future surveys, please email appfeedback@virginmoney.com.au with your full name and subject as ‘Mobile in-app survey opt-out’. We will action your request within 5 business days.