Do business your way

7 ways our secure online portal is making it easier for brokers to do business

Broking is challenging enough at the moment without lenders throwing up extra roadblocks. But we’ve listened to your feedback and improved our secure online portal, which is exclusively for our brokers to help you help customers get on track – and stay one step ahead of the competition.

“More than ever, we’re committed to making it easier for our broker partners to do business with Virgin Money and working together to help more customers be financially better off – now and in the future,” says Christian York, Virgin Money Australia’s Head of Distribution.

1. Faster quotes and approvals

The secure broker portal launched in August 2020 – and it’s been a real game-changer for brokers. Response times on quotes and loan approvals have been cut down, giving you and your customers responses quick-smart. No more waiting around!

2. Real-time price comparisons

Finding the right rate for your clients can be challenging at the best of times. But our new live pricing tool takes the stress straight out. We also provide discounts on your customers’ interest rates based on the size of the home loan and loan-to-value ratio.

3. Easy application and tracking

Say sayonara to arduous check-in processes and extended email response times. Just login to our broker portal and you’ll be able to access a library of credit and product policy to ensure your customers have all the right information prior to their application. You’ll also be able to track all your customers’ home loan applications. 

4. Streamlined digital comms

Got interstate clients or navigating an impromptu COVID lockdown? No sweat. We’ve introduced digital acceptance and electronic signatures for home loans via our secure online broker portal. Getting your clients’ home loans across the line has never been so easy! 

5. Direct access to credit coach

The home loan assessment process may be daunting. But with your credit coach readily available, it’s easy to get stuff sorted on the fly. When you lodge your assessment request, you’ll be assigned a single credit coach who is available to answer any burning questions you have about a customer’s loan.

6. Stepped-up broker support

The expedited self-service online portal is already a broker favourite. But we’re also offering stepped-up support exclusively for brokers after a more personal touch. The team’s been expanded and strengthened, so you can talk to your individual state manager – or a local, dedicated BDM experienced in your metro or regional market. That’s support you can count on.

7. Discounted rates and special offers

Whether your client is in the market for a first home, upgrading to a bigger one, or looking to save interest on a current loan, we do everything we can to keep more money in their back pocket. At the moment, our lowest rates ever are on offer, plus a raft of other offers and benefits, including:

  • Variable Home Loans1 from 2.39% p.a. (2.56% p.a. comparison rate#)
  • 2-year fixed rate2 1.98% p.a. (2.66% p.a. comparison rate#)
  • $3,000 Cashback* on new refinance loans.

Low rates. Big benefits.

Contact your local BDM today
Terms and conditions

# Comparison rate: Comparison rate calculated on a loan amount of $150,000 for a term of 25 years. For fixed rates, the comparison rate is also based on an LVR of 60.01%-80%. These rates are for secured lending only. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate. Rates and fees are subject to change without notice. Comparison rate for variable Interest Only loans are based on an initial 5 year Interest Only period. Comparison rates for fixed interest only loans are based on an initial Interest Only period equal in length to the fixed period. During an interest only period, your interest only payments will not reduce your loan balance. This may mean you pay more interest over the life of the loan.

*Special limited time $3,000 cashback offer available for new refinance applications received between 29 May 2021 and 29 August 2021 (inclusive) and that settle by 26 November 2021. Offer available on the Virgin Money Reward Me Home Loan. Minimum total lending of $300,000. Maximum loan-to-value ratio (LVR) of 80%. Not available for the refinance or restructure of existing Virgin Money home loans. Offer can be amended and/or removed at any time without notice. Limited to one $3,000 payment per primary borrower, provided the total amount drawn at settlement across all loans is $300,000. Customers will need to open a Reward Me Home Loan Companion account alongside their Virgin Money Reward Me Home Loan. The $3,000 cashback payment will be credited to the customer’s Reward Me Home Loan Companion account within 60 days of settlement. Applicants should seek their own tax advice in relation to the receipt of a cashback on settlement.

1. Available for new owner occupied principal and interest loans with minimum 40% deposit and balances of $500,000 or more, submitted on or after 3 June 2021.

2. Available for new owner occupied principal and interest loans with an LVR of 80% or less and total borrowings of $300,000 or more, submitted on or after 3 June 2021.